PMI Houston The Woodlands (Live, In-Person): "Leverage Behavior Management to Increase Your Project Management Leadership Effectiveness"

"Leverage Behavior Management to Increase Your Project Management Leadership Effectiveness"

Paul Fjelsta 
Over forty years of consulting, Paul has assisted Fortune 1000 clients measurably improve quality, costs, and productivity through development and delivery of major change programs focused on business process improvement and management, business-driven technology deployment, and leadership development.

Paul’s journey began in the 1980’s with a focus on applying Deming and Japanese TQC methodologies. In the ‘90s, Paul joined The Rummler-Brache Group (RBG) delivering engagements utilizing RBG’s Best Practice Business Process Improvement & Management methodology (clients included 3M, Applied Materials, Brown & Root, Cargill, Chevron, Citibank, Haliburton, H-P, Imation, Kraft Foods, US Intelligence Community, and Toyota).  

Paul launched accomplir®, Inc. in 2003 to develop next-generation improvement toolsets integrating Behavior Science into process improvement and IT / digital deployment methodologies. Over the last fifteen years, these toolsets have been used in numerous engagements to improve change initiative people-dimension outcomes, results and ROI.

"Using Behavioral Science to Improve Root Cause Analysis” - ASQ Intl. Conference, May 2021

Topic Synopsis:

Decades of research show that the majority of improvement initiatives fail to meet performance expectations. We believe this performance expectation disconnect occurs because:

     - lack of leadership involvement and ongoing, effective engagement, and
     - specific desired behavior changes are not adequately identified and prioritized

Typically, we see organizations speaking about behavior in a generalized manner. They use “behavioral” clichés and general behavioral statements and do not define specific, pinpointed leader and performer desired behaviors.

Behavior Management (Behavior is defined as “what I say or do”) complements Change Management’s focus on people’s thoughts, feelings, and attitudes. It is Behavior Management that has the most immediate impact on behavior change adoption and sustainability. We have demonstrated that an approach with Behavior Management leading and Change Management supporting improves user change acceptance and yields more sustainable results, especially in white-collar, technical, service, and professional environments. 

accomplir® has pioneered next-generation improvement toolsets by embedding key Behavior Management concepts into Lean Sigma, Business Process Management, and technology deployment methodologies. Refining these toolsets in numerous change initiatives over the last fifteen years, has enabled us to:

     - increase Leaders’ active involvement and accountability for sustaining behavior-change dimension results and ROI.
     - explicitly identify, specify, and prioritize desired behaviors for both performers and leaders
 
This presentation takes a practitioner’s viewpoint focusing on Behavior Management key concepts and selected tools applicable to both the participants’ personal leadership behaviors as well as their change initiative project management roles and responsibilities.

Learning Objectives:

1. Learn the essentials of Behavior Management and the importance of (1) pinpointing behavior and (2) providing positive consequences and feedback to accelerate and sustain behavior change.

2. How to pinpoint and activate their personal leadership development priorities.

3. Understand what are the key accomplir® Integrated Methodology tools used in a change initiative project context.

PDU Triangle:

Location:

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